Terms and conditions


Registration constitutes acceptance of the guidlines as described below.

Cancellation

  • Please note that course cancellations must be made no later than 14 days before the course start date.
  • Cancellations made 7–14 days before the course will incur a charge of 50% of the course fee.
  • Cancellations made less than 7 days before the course will incur the full course fee.
  • You may transfer your spot to a colleague if you are unable to attend the course yourself.
  • If you have an unexpected absence and cannot attend the training, please contact us.
  • We reserve the right to reschedule or cancel a course if it does not reach the minimum number of participants.

Online courses

  • Online courses are only for the registered participant and may not be shown on a large screen, recorded, or shared with others in any way.
  • Most online courses are held via Microsoft Teams. The course link and any course files will be sent the day before the course starts.
  • No Microsoft Teams license is required to participate.
  • Participants must have a computer with two screens (or one large screen that can be split) and headphones or other audio equipment.

On Demand (e-learning) courses

  • Registration constitutes acceptance of invoicing/payment

Software version

  • We always use the latest software versions in our Online and live training courses.